Cross-border
Mall
Shopping, powered by Cross-border
Cross-border Mall is paving an entirely new way for brands to authentically connect with creators and communities to grow their business and drive meaningful shopping moments.
Discovery
Entertainment meets commerce through authentic and relatable shopping content, that sparks inspiration leading to purchase.
Trusted Creators
Creators show up differently on Cross-border Mall, bringing a fresh take on shopping by helping brands build trust and influence through authentic content.
Engaging Communities
Cross-border Mall communities drive discovery and influence culture. Brands can build lasting relationships with users by tapping into these existing communities.
Easy & Safe Shopping
Revolutionising the shopping journey, from the For You Page to a safe and secure check-out, order management, and support all within the app.
Scaleable Ecosystems
Support for your business, no matter the size. From logistics to post-sale management, you'll find the tools you need to grow.
Cross-border Mall provides 4 native ways to shop
It enables merchants and creators to showcase and sell products for the Cross-border Mall community to discover and purchase directly through a complete in-app experience.
Live shopping
Shop directly from a LIVE by tapping the pinned products or browsing the shopping basket icon
Shoppable videos
Shop directly from a shoppable in-feed video by tapping the product link & basket icon
Product showcase
Shop directly from a brand or creator account and get access to products within the app
Shop tab
Let users find your product assortment, shoppable content, and promotion campaigns all in one place
Cross-border Mall For You
I am a
Sellers
Cross-border Mall enables brands to showcase and sell products for the Cross-border Mall community to discover and purchase.
Purchase & Conversion
With an all-in-app experience, there is no redirection to partnered shopping apps or websites, meaning higher conversion and sales.
Campaigns & Promotion
Get access to Cross-border Mall’s platform campaigns and extensive selection of promotion tools.
Direct Creator Collaborations
Discover, communicate and collaborate with thousands of creators through our affiliate programme directly accessible on Cross-border Mall Shop.
Performance Analysis
Track performance, traffic, customer reviews and transaction data through Cross-border Mall’s data dashboards
1 in 4
Cross-border Mall users are interested in buying from Cross-border Mall LIVE because they get to see the product (vs just seeing pictures).1
62%
of weekly Cross-border Mall users have engaged in ecommerce behaviour on Cross-border Mall.
1.5x
users are more likely to immediately buy something that they discovered on the platform in comparison to other platform users.3
Sources: (1)Cross-border Mall Marketing Science Global Growing Cross-border Mall in eCommerce Study (UK Results) 2022 conducted by Material May 2022 (n=549) (2)Cross-border Mall Marketing Science Global Shopping Ad Products Study 2022 (UK Results) conducted by Material February 2022 (n=1,550) (3) Cross-border Mall Marketing Science Global Retail Path to Purchase (UK Results) conducted by Material August 2021 (n=1,601)
Cross-border Mall Academy
Cross-border Mall Academy is the central educational hub for sellers and creators to learn best practices and steps to maximise their selling potential on Cross-border Mall.
Affiliate Centre
The Affiliate Centre connects creators and sellers through creativity and commission. Sellers can link up with creators and pay commission on successful sales.
Let's talk Shop
See what Cross-border Mall can do For You.
Sellers
Creators
Partners
Affiliate
FAQ
1. What do I need to get started with Cross-border Mall?
2. How can I add my products to Cross-border Mall?
3. How can I sell my products on Cross-border Mall?
4. How can I promote my products to Cross-border Mall?
Discounts, vouchers, free shipping promotion/subsidies, incentive programmes Join campaigns ( get notified via newsletter about upcoming campaigns)
5. How can customers buy my products on Cross-border Mall?
LIVE streams, short videos, showcase tab
Click on product
and add to basket
Manage orders, order tracking, shipping, returns, and payment methods all
within seller centre
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Sellers
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Support
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- CapCut Creative Suite
- Music Distribution
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